FAQ

Q: How can I check the status of my order?

A: Upon placing your order, please allow up to 3 business days to have your order processed. Our fulfillment warehouse pack your goods and have it shipped as soon as possible. Once you order has been shipped, you will receive a tracking number to your order. If you did not receive your tracking number or have any updates under our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.

Q: How long does shipping takes?

A: Our warehouses are located around the world. For domestic orders in the United States, it will normally take 12 to 20 business days. For International orders, please allow up to 30 days.

Q: Do you ship Internationally?

A: Yes! We ship worldwide.

Q: Is my information secure on your website?

A: Yes! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used one-time only upon purchasing of your product. 

Q: How do I order on your website?

A: Simply find the product you'd want and click the blue "Add To Cart" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does Motorcycle Made provide a quality guarantee for all the products being sold?

A: Absolutely! If you aren't happy with your purchase, please contact us immediately! We will do all we can to ensure a positive outcome for you. 

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product. Simply visit our return policy for complete details.

If you have any additional questions that has not been addressed in our FAQ. Please contact us and we will get back to you as soon as possible!